Regency Ballroom B Apr 17, 2019 Breakout Session
B2B/B2C/Non-Profit | Advanced Levels | Intermediate Levels | Beginner Levels | Small Business | Medium/Large Companies | Enterprise Level Companies | Digital Strategy | Managers | C-Level 04:15 PM - 05:00 PM

The Growing Importance of Directly Engaging Your Customers


Marketers across a wide range of industries are actively working to develop Direct-to-Customer (DTC) models that directly engage customers using social, mobile, and digital channels and devices. The number of manufacturers selling directly to consumers is expected to grow 71% this year to more than 40% of all manufacturers. And over a third of consumers report they bought directly from a brand manufacturer’s web site last year.


Learn How Direct-To-Consumer Brands Are Setting The Standard for best customer experience practices 


Alberto Brea
Brand, Innovation, Communications Strategy


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