FREQUENTLY ASKED QUESTIONS

Answers to the most commonly asked questions about MDMC19

 

Conference Location

Union Station 1820 Market Street, St. Louis, MO 63103 Phone: 314-621-5262 Website: http://www.stlouisunionstation.com/

 

Accessibility

All conference rooms a fully accesible to all. 

 

Lactation/Mother's Rooms

We have multiple rooms available for moms. Please visit the help desk and you will receive a key to one of the private rooms.

 

Parking

For MDMC19 there are two main parking lots: Parking Lot A and Parking Lot B. Please note that the parking lots fill up fast! St. Louis Union Station offers discounted parking for both days of the conference. They have discounted the rate from $20 per day to only $7 per day. Just show your MDMC19 badge upon exiting the parking lot to receive the discounted rate on April 16th, 17th or 18th.

Please see the map below indicating both parking lots. Valet parking is also available at St. Louis Union Station.

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Offical Conference App

Download the official conference app:

https://gallery.mailchimp.com/8c15ea37ec074b25d007110d6/images/bfe3c771-e9b9-4de4-909c-6a0a26dca6d1.pngKeep up with our conference directly from your phone! Dryfta is an interactive app that allows you to view the full schedule, save sessions to your own schedule, connect with other attendees, rate sessions and more! It also provides an overview of all our MDMC19 speakers and sponsors, and other useful information you might need during MDMC19!

Please follow the directions below to install the app.

  1. Download the Dryfta App from the Apple or Google Play store
  2. Open the app and search for bestmarketingconference
  3. Select Midwest Digital Marketing Conference 2019 in the search results
  4. Click the More link in the bottom left corner, then select Profile
  5. Login using the username and password that you set up when you bought your ticket. 

*Don't know your password? please CLICK HERE and click reset password. Your username is the email address at which you received this email.

 

 

 

Wifi

Wifi is courtsey of Enterprise Marketer. 

Wifi Network: MDMC19

Password: EnterpriseMarketer  

 

When can I pick up my conference badge?

What to Bring With You: to pick up your MDMC19 General badge, you will need to provide your full name and the company name that was used during registration. ID may be required to confirm registration. 

 

Pre-Registration Badge Pickup will be available at Union Station Tuesday, April 16th from 10 am - 6 pm with free 15-minute parking included. 

 

Regular Registration Badge Pickup opens at 7:15 am on Tuesday, April 17th and Wednesday, April 18th.

 

Location of Registration: When you come in the North Entrance of St. Louis Union Station, you will see signs directing you to registration. There will be 5 registration areas to pick up your badges, general registration, VIP registration, students and academics, speaker and sponsor registration.

 

Where can I find a program?

Click here to download the PDF version of the official MDMC19 program
*Tips for Planning Your Schedule: For popular sessions, rooms may fill up quickly so make sure to get there early to claim your seat!

 

Will you offer live streaming?

Yes we will but not specifically focused on 100% of all content. Live streamers will be roaming the venue capturing what is happening in various breakout sessions, keynotes, the exhibitor hall, and other fun events going on.

 

 

What meals are included with my registration?

You will have access to refreshments and snacks during the morning and afternoon breaks on April 17th and 18th. Lunch is not provided as a part of the ticket price. 15 -20 food trucks will available from the hours of 11:30 am until 1:30 pm both days. Food trucks will be located at S 20th Street. Special meal rates have been negotiated with the food trucks. Make sure to check the app for a full list of which food trucks will be at the conference for lunch. 

 

Where can I access the presentation decks after the conference?

All attendees will receive access to the prestation decks approximately 1 week after the conclusion of the confernce. Instructions on how to access the presetnation decks will be provided via email and in the officiali MDMC Facebook group.

 

 

Where can I purchase audio of each session?

We will not be providing audio for purchase separately after the conference this year. However, General Plus and VIP passes do include audio. Instructions on how to access the audio will be sent approximately 1 week after the conference. 

 

 

What are the social media guidelines?

This is a digital conference! We encourage tweets, photos, video clips under :60 seconds and hashtags using #MDMC19! However, long-form video and livestreaming of individual sessions is now authorized without prior consent.

 

 

What is the refund policy?

You may cancel your participation at any time UP TO 2 WEEKS prior the conference (5 pm CST, April 2, 2019) when all plans must be finalized on our end. In doing so you will receive your full purchase price less a 20% administration fee.

If you cancel after 5 pm CST on April 2, 2019, you will receive a 35% refund or you can pass along your ticket to a friend with our notification. Please realize costs for such venues are extremely high. Contact info@bestmarketingconference.com if you need a refund or wish to transfer your ticket over to another colleague.

 

What is the dress code?

Conference attire is business casual for all events but count on many of networking pros stepping things up to stand out from the pack and leave a lasting impression. We do recommend you bring a sweater or light jacket as the conference halls can get chilly and the weather can vary greatly from day to day in St. Louis.

I still have questions and none of these FAQs help

For attendance, sponsorship, media and any other questions, please email the MDMC19 team at info@bestmarketingconference.com.